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Generally yes, although occasionally this may not be possible. As far as feasible we aim for continuity for our clients. However our staff take holidays and need days off. Also if care is needed for 24 hour shifts it will involve 2 carers and one to relieve them for their time off. We always let you know in advance when this is going to happen, and for the sake of security we make sure you know the name of the replacement. Where appropriate, we make sure that the replacement is briefed by your usual member of staff.

Almost any case where the doctor has decided that home medical care is suitable. Visit our Care at Home page where we provide a short list of typical cases but there are many more. If you need to know precisely how we can help, contact us. We encourage our clients to be as independent as possible for their own well-being.

If our client is under the care or supervision of a doctor – whether a GP, hospital doctor or other specialist – our staff work to the physician’s medical instructions and can provide professional feedback as required. As a simple example, it might be that a doctor has decided that your blood pressure should be checked daily. We do this and report results back as required.


Our staff are all fully trained to manage in the event of a medical emergency and can often manage the crisis by themselves or, as necessary, by calling in outside specialists.

We can. It can be wearying to look after a member of the family with a medical problem and we are very happy to provide regular weekly respite days or holiday relief for longer periods. We know how important it is for family carers to have some time for themselves and we are happy to help.

Certainly. As well as (or indeed, instead of) nursing we can provide care staff to manage tasks like shopping, bathing, cooking, light domestic duties, etc. If you need to know precisely how we can help, just contact us.