Home Care

Maintaining COMFORT & DIGNITY AT HOME WITH EXPERT CARE ACROSS LONDON
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Care at home is a positive step to take and, for many, a welcome alternative to residential care. There are many different situations when round-the clock, intermediate, short-term or live-in care may be required.

A personal care programme may start with occasional visits to check on medication or cook meals, and may then progress to 24-hour live-in care over a period of time.

Whatever stage of life you're at, we will provide consistent care and support, communicating the nature of the care we’ll be providing with your loved ones as the situation evolves.

Elderly man with glasses taking a selfie
OUR APPROACH

Remain in your home with confidence

Staying in your own home allows you to maintain your independence. In the familIar surroundings of home, clients can retain a sense of control and autonomy over daily life, enhancing their wellbeing and reducing stress. Our care plans are person-centred, with a focus on dignity and independence.

Daily Support

Our home care services in London include:

Personal daily care

Assisting with bathing, showering, hair care, oral care and dressing

Companionship

Offering social interaction, engaging in conversation, and providing emotional support

Caring for pets

Feeding, walking, and cleaning after your animal friends

Meal preparation

Tasty, nutritious meals cooked and menus planned

Medication oversight

Management and administration of medications

Housekeeping

Domestic tasks including housework and maintenance

Support for your family

Providing occasional respite care to allow your family members some time for themselves

Travel and social arrangements

Organising trips and social visits, and accompanying you if required
Familiar faces bring comfort and trust.
TAILORED TO YOU

A personalised, adaptive approach to care at home

As well as elderly care, we also care for adults of all ages who have sustained an injury or have had surgery. Others who many benefit from our nursing and care services include those in need of palliative or end of life care, those living with any form or Dementia and Alzheimer’s, those recovering from chronic illnesses such as Stroke, MS, Parkinson’s or cancer. We can also provide day-to-day support for people with physical disabilities to allow family member, or regular carers, respite.

Home & Domiciliary Case Study

How we enabled one man's wish to leave hospital and be with his wife

“When our father was ready to be discharged, after a six-week stay in hospital, we were told that it may be best to look for a nursing home for him. He was desperate to go home and be with our mother so we approached Draycott and from the very beginning we were so well supported by them that we felt confident to try to follow his wishes.

In the hospital he had been totally bedbound but even on his first day at home the carer was able to help him to transfer from bed to chair. The rehabilitation team have commented that they couldn’t believe the transformation from their initial visit to their discharge review six weeks later, when he was able to walk a short way up the road using his sticks. He had achieved and surpassed all his targets solely due to the magnificent efforts of the carers supporting, encouraging and, at times, cajoling him to do his exercises.  We really feel that this would not have happened if he had been in a nursing home, as he would not have had the skilled one-to-one attention which made this possible.

From the beginning both Draycott and the carers have been confident in dealing with the complicated medicine regime and have taken the lead in contacting the GP to raise medical issues when necessary, as well as liaising daily with the district nurses. They were very good at keeping us, the family, updated on any developments.

The individual carers were very friendly and easy to get on with but also unobtrusive, making it easy to build up a great relationship with them. We never felt that they intruded on the home, but they have always been there instantly when needed. They are flexible and keen to help with anything that has been asked of them, using their wide ranging knowledge and experience to provide excellent support to our father. They have always shown a caring and considerate attitude towards personal care, maintaining our father’s sense of dignity and independence at all times.

We never expected to get such amazing support from a care agency, the phone was always answered very quickly, emails were always responded to. Agnella always knew exactly who we were and all the details of our father’s case without having to take time to look things up, and appeared to take everything in her stride which helped us to deal with some very challenging and distressing situations with our father’s condition.

We cannot thank you enough for helping us through this very difficult time.”

FREQUENTLY ASKED QUESTIONS

More Information

Carers can support with meal preparation and light household duties, including laundry. They are trained to support clients with specialised dietary requirements, such as textured foods and thickened fluids.

All clients have a dedicated care coordinator, who supports you and your loved ones in all aspects of your care, with oversight from our Registered Nurses and management team. A Care Coordinator and Clinical Nurse Liaison are on call 24 hours, should you need clinical advice at any time.

Companionship is an essential aspect of human life that plays a significant role in our overall well-being. It refers to the connection, presence and support we experience with others, promoting a healthier and more fulfilling life.

Our carers offer companionship with a comforting presence, engaging in meaningful conversations and activities with individuals we work alongside. We expand opportunities for social engagement, activities, community events and more, with these social connections helping to alleviate feelings of loneliness and isolation experienced by our clients.

Feeling less alone is a key element of companionship care, which nurtures and promotes a sense of belonging, where burdens are shared, and problems are solved together.

Our team of professional carers are skilled in providing personal care, focusing on non-medical tasks designed to foster and uphold individual independence.

These dedicated carers are trained in the provision of assistance for Activities of Daily Living (ADLs) and other non-medical tasks. Through this personalised support, we help individuals maintain their personal hygiene, independence, and overall quality of life. Our primary focus in personal care services is to cater to the individual’s essential needs while ensuring their utmost dignity and comfort.

A snapshot of the personal care tasks that our Draycott team performs includes:

  • Assisting with bathing, showering, hair care, oral hygiene, and dressing.
  • Helping with using the toilet, managing incontinence, and maintaining cleanliness.
  • Providing support with walking, transferring, and using mobility aids.
  • Preparing meals, assisting with eating, and monitoring nutrition.
  • Reminding individuals to take their medications according to prescribed schedules.
  • Assisting with light cleaning, laundry, and maintaining a tidy living environment.
  • Offering social interaction, engaging in conversation, and providing emotional support.

All Draycott carers have at least 12 months’ professional experience in Health and Social Care, or the Care Certificate and/or working towards Level 3 in Health and Social Care.

At Draycott Nursing and Care, we prioritise a multidisciplinary approach to care, recognising the importance of collaboration and coordination with our clients’ healthcare team. Whether you are under the care of a GP, hospital doctor, specialist, or other healthcare professional, our staff are committed to following their medical instructions and providing professional feedback as required.

We understand that your well-being depends on a holistic approach that encompasses various aspects of your health. Therefore, we actively engage with a range of healthcare professionals, including occupational health specialists, district nurses, physiotherapists, consultants, hospitals, and discharge coordinators. By fostering open lines of communication and sharing relevant information, we ensure that your care plan is comprehensive, personalised, and aligned with your medical needs.