I wanted to mention that the carers were fantastic and that my Care Coordinator was brilliant in her organisation.
I have worked with other agencies before Draycott Nursing & Care and this has allowed me to see how different they are. At Draycott Nursing & Care I feel like I am more than just a number within an organisation. Whenever I go into the office, I can recognise and greet each staff member by name and they all know who I am. I appreciate the fact that we are expected to keep our training updated because it makes us feel confident and competent with our clients.
I have been through numerous recruitment processes and I feel at Draycott Nursing & care the standard is exceptional.
Thank you very much for all your help in the past. We would have been lost without Draycott Nursing & Care.
Thank you so much for your support during this sad time. I'm really touched by your caring and kindness. To all the team, thank you and it's individuals like yourselves that make Draycott Nursing & Care the best.
I just wanted to send a quick note to thank you very much for arranging for my carer to take care of me recently.
I was ready to be discharged earlier than expected and my carer responded very quickly so that I didn't have to wait around at the hospital. She was great company and looked after me very well.
Also, please pass on my thanks to everyone else at Draycott. The whole process from my first call to paying the invoice was very professional and easy for me to navigate which gave me a lot of confidence in the company.
Just to say how pleased I was with the Carer last week. She was totally professional, calm and efficient but also kind and caring when I was so distressed. I would very much recommend her.
I would also add that your speed of response and all round efficiency and care and compassion were exemplary too!
I wanted to tell you how very pleased I was with the Nurse.
She came to see me quite a few times over the last few days, and at the beginning I was in a terrible state and extremely tired. She was highly professional, but at the same time had the most calming and really inspiring bedside manner. I am so grateful to her for having seen me through those initial difficult days. It really made that much easier.
I am now back home, and feeling better every day. I feel that the Nurse has helped me recover faster than I would normally have.
Mr P Jacquelin