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The Professionals in Nursing and Care

Testimonials

Care Quality Commission

Please read our latest Care Quality Commission Report which details Draycott Nursing and Care’s full compliance with all aspects of the Health & Social Care regulations.

Testimonials and kind words from our Clients

"When my mother underwent surgery recently we knew that she would need care during her convalescence. As a normally very independent person, mum was particularly nervous about sharing her home with a stranger.

The initial consultation with Debra was very thorough and very reassuring and Inna, the carer who ultimately looked after mum, was fantastic. It seemed that nothing was too much trouble, and she really was an angel with mum, who was not only grateful for the support, but also thoroughly enjoyed Inna's company and the long chats they had. In fact they became firm friends and have kept in touch since mum's recovery. In addition, as my siblings and I all live far away from mum, it was a great relief to know she was being looked after so wonderfully and was safe and happy.

Unfortunately mum will be having more surgery this year and we will not hesitate to arrange further care from Draycott at that time. I cannot recommend your care services highly enough - thankyou again."

"Both nurses were very good and provided an outstanding service. We will definitely be using your services again."

"I wanted to pass on my sincere thanks to all the carers who were superb. I will be in touch if we ever need help in the future again."

"So glad we have Draycott’s support, couldn't have managed without it."

"I would like to take this opportunity to thank you personally and to all the Carers you have provided over the period for an efficient and professional service, yesterday was made that much easier by the cheerful and uncomplaining help that your carer gave us."

"The greatest service your nurses/carers can do is to help take out the indignity and pain of old age – this they do remarkably well."

"I cannot believe how lucky we have been in finding Draycott. Without your admin, staff and the carers I do not know how I would have managed over the past few years. Just keep doing what you are doing."

"All Draycott personnel have been extremely good at listening to my needs and concerns and those of my mother."

"We think the service is outstanding. So there is not an improvement we have thought was required."

"The two carers we have had have both been fantastic in their knowledge and approach. They have been like members of the family."

"Yours service is first-class. I'm especially impressed with the thoroughness of assessments and reporting. Would that others were as good."

"The annual care meeting with a care supervisor is invaluable as we all then understand the aims and can implement any changes officially."


Testimonials from our Nurses and Carers


"The company has always been supportive of personal goals and improvements. We are asked about our goals during appraisals and supported to achieve these."

"We don’t have to worry whilst working with Draycott Nursing & Care, if there is ever a problem something to is done to solve this, which initiates my trust in the company."

"The support from office staff is impressive, in the previous company I worked for I felt unsupported as a lone worker."

"This was the best induction I have ever had in the Care set up. It was very relevant and detailed."

"The time has come for me to spend a little more time in Australia than London. I have enjoyed working for Draycott Nursing enormously. My experience has grown and it has been a pleasure to work for an employer that values and nurtures its staff. For this reason and for the excellent services it provides, Draycott Nursing has earned an enviable reputation in London. I feel proud to have been a member of the Draycott Nursing family."

"What a pleasure it was working for Draycott Nursing these last years…I appreciated your support, management style and professionalism"

"The time has come for me to spend a little more time in Australia than London. I have enjoyed working for Draycott Nursing enormously. My experience has grown and it has been a pleasure to work for an employer that values and nurtures its staff. For this reason and for the excellent services it provides, Draycott Nursing has earned an enviable reputation in London. I feel proud to have been a member of the Draycott Nursing family."

"This was the best induction I have ever had in the Care set up. It was very relevant and detailed."

"You have office staff (who are) always polite and courteous, but also very fast and thorough in answering questions."

"Draycott Nursing is the most wonderful work environment I have ever experienced. Everything I learned via Draycott is adding to my life experience."

..Information received showed us how the agency promotes respect for people,...involves people who use the service in decision-making and provides them with choices..."