Nursing and Midwifery Council
All nurses supplied by Draycott Nursing have been carefully selected, references obtained and verified. Registered Nurses will comply with the Nursing Midwifery Council’s “Code of Professional Conduct”. They will also have to meet their PREP requirements regarding ongoing training.
Commission for Social Care Inspection
We are inspected by the local office of the Commission for Social Care Inspection, 33 Greycoat Street, Hammersmith, London, SW1P 2QF.
Tel: 020 7979 2000 / Fax: 020 7979 2111
Email: enquiries@csci.gsi.gov.uk
Social Services Department
We would deal with the Social Services Department local to the particular patient. The office covering our area is located at: Chelsea Old Town Hall, Kings Road, London, SW3 5EE.
Tel: 020 7361 4015.
Health Service
The Health Care Trust local to Draycott Nursing is the Kensington, Chelsea and Westminster Health Authority.
Tel: 020 7725 3333.
Kensington and Chelsea Primary Care Group, 125 Old Brompton Road, London, SW7 3RP.
Tel: 020 8237 2520.
General Social Care Council
The General Social Care Council can be contacted at 2 Hays Lane, Hays Galleria, London, SE1 2HB.
Tel: 020 7397 5100.
Criminal Records Bureau
Draycott Nursing is registered with the Criminal Records Bureau and abides by their code of practice regarding Disclosure information.
Data Protection
Draycott Nursing abides by the Data Protection regulations currently in force. By signing the addendum included with the registration form you are giving your consent to us to possess and process your data. Please refer to our Policy.
Policies and Procedures
The aim of good quality domiciliary care must always be to promote a way of life for patients which permit them to enjoy, to the greatest possible extent, their rights as individuals. The following rights are fundamental to our agency's work (click on each link for further information):
Running an agency such as Draycott Nursing poses a variety of issues to be resolved, for patients, staff and managers. To be sure that we behave consistently, to capture good practice and to keep everybody informed of how the agency works, we have written down where we stand on certain key matters and how we handle certain frequently recurring situations. These are our policies and procedures. Together they form quite a long list. Patients are welcome to examine any of these documents and to have a copy of their own if they wish.
Samples of our policies and procedures are as follows:
- Conditions of engagement for staff
- Staff contracts and job descriptions
- Range of activities undertaken and the limits of responsibility
- Personal safety for staff at work
- Quality assurance system
- Confidentiality of information
- Non-discriminatory practice
- Equal opportunities, including our response to sexual or racial harassment
- Health and safety
- Moving and handling
- Dealing with accidents and emergencies
- Dealing with abuse and bad practice
- Data protection and access to records by patients
- Assisting with medication
- Handling money and financial matters on behalf of a patient
- Maintaining the records in the home
- Gifts and legacies made by patients
- Dealing with violence and aggression
- Entering and leaving the patient's home
- Safe keeping of keys
- Complaints and compliments
- Staff discipline and grievances
- Training and staff development
Draycott Nursing reviews all of its policy documents from time to time and reserves the right to amend these and the website content as it sees fit.